Frequently Asked Questions

Check the frequently asked questions about orders, products, installation and other matters that may be of interest to you.

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General questions

General questions

If you have placed an order with Simon, contact the Sales Management department to check its status using this form.

Questions about outdoor lighting

Questions about the product

Questions about documentation

Questions about USB chargers

Simon iO general questions

Questions about Simon iO experiences

Questions about HUB Pro iO

Questions about the Simon iO App

Questions about the Simon dimmer / iO switch

Questions about Simon iO sockets

Questions about roller blinds / iO roller blinds

Questions about Simon iO masters and keypads

Electric vehicle